smarthomes


dholerasmartcity.smarthomesinfra.com

Last Updated: July 2026

SmartHomes Infrastructure Pvt. Ltd. ("SmartHomes", "Company", "we", "us" or "our") respects the privacy of visitors to dholerasmartcity.smarthomesinfra.com ("Website").

This Privacy Policy explains, in general terms, how information may be collected, used, stored, shared and protected when you access or interact with this Website. The Website provides general information relating to Dholera and may also display or promote SmartHomes projects, properties, land parcels, products and services.

By using the Website or voluntarily submitting information through it, you acknowledge the practices described in this Privacy Policy, subject to your rights under applicable law.

1. Information We May Collect

A. Information Provided by You

When you submit an enquiry, request project or property information, request a callback, contact us or otherwise voluntarily communicate with us, you may provide information such as:

  • name;
  • mobile or telephone number;
  • email address;
  • city or location;
  • nature of enquiry;
  • project, property or investment preferences voluntarily communicated by you;
  • budget or other transaction preferences voluntarily provided by you; and
  • information contained in messages, forms or correspondence submitted to us.

Please do not submit sensitive personal information that is unnecessary for your enquiry.

B. Information Collected Automatically

When you access the Website, certain technical information may be collected automatically through standard internet technologies, including:

  • IP address;
  • browser and device type;
  • operating system;
  • approximate geographic information derived from technical data;
  • pages visited and interactions;
  • referring website or source;
  • date and time of access; and
  • cookies or similar identifiers.

Such information may be used for Website functionality, security, analytics and performance improvement.

2. How We May Use Information

Information collected through the Website may be used for legitimate and lawful purposes including:

  • responding to enquiries and requests;
  • providing information about SmartHomes projects, properties, products or services requested by users;
  • facilitating follow-up by authorised SmartHomes sales, customer relationship or support representatives;
  • understanding project, property or service preferences voluntarily communicated by prospective customers;
  • communicating regarding relevant services, project updates or opportunities where permitted by law;
  • operating, maintaining and improving the Website;
  • analysing Website traffic and usage patterns;
  • preventing fraud, abuse, security threats or unauthorized activity;
  • maintaining business and communication records;
  • complying with legal, regulatory or governmental requirements; and
  • establishing, exercising or defending legal rights where necessary.

We will not knowingly use personal information for purposes materially incompatible with the purpose for which it was collected without an appropriate lawful basis or notice where required.

3. Enquiries, Sales Follow-Up and Communications

Where you voluntarily provide contact details or request information regarding SmartHomes projects, properties or services, SmartHomes or its authorised representatives may contact you in connection with your enquiry through appropriate channels, including telephone, email, SMS or messaging services such as WhatsApp, subject to applicable law and communication preferences.

Where consent is required by applicable law for promotional or marketing communications, such communications will be undertaken subject to applicable consent and opt-out requirements. Users may request that promotional communications be discontinued using the available opt-out mechanism or by contacting SmartHomes.

Transactional, administrative or legally necessary communications may still be sent where appropriate.

4. Cookies and Similar Technologies

The Website may use cookies and similar technologies to enable essential Website functionality, remember preferences, understand Website usage, measure performance and improve user experience.

Cookies may include essential or functional cookies, analytics cookies, performance cookies and other cookies implemented through authorised Website services. Where required by applicable law, appropriate consent mechanisms may be provided for non-essential cookies.

Users may manage or disable cookies through their browser settings, although certain Website features may not function correctly if essential cookies are disabled.

5. Analytics, CRM and Third-Party Technologies

SmartHomes may use reputable third-party technology, hosting, analytics, communication or customer relationship management service providers to operate the Website, understand traffic, manage enquiries, maintain customer communications and improve user experience.

Such service providers may process limited information on behalf of SmartHomes in accordance with applicable contractual and legal requirements. The specific technologies used on the Website may change from time to time.

6. Sharing and Disclosure of Information

SmartHomes does not sell personal information merely because a user visits the Website or submits an enquiry.

Information may, however, be disclosed where reasonably necessary to:

  • authorised employees, sales representatives and customer relationship personnel of SmartHomes;
  • service providers supporting Website hosting, technology, analytics, communications, customer management or security;
  • professional advisers such as legal, accounting or compliance professionals;
  • governmental, regulatory, judicial or law-enforcement authorities where disclosure is legally required;
  • protect the rights, property or security of SmartHomes, Website users or others; or
  • facilitate a lawful corporate restructuring, merger, acquisition or transfer of business, subject to applicable legal requirements.

Service providers receiving personal information should receive only information reasonably necessary for the relevant service and remain subject to applicable contractual and legal obligations.

7. Data Retention

Personal information will be retained for no longer than reasonably necessary for the purposes for which it was collected, including responding to enquiries, maintaining legitimate business records, managing prospective or completed transactions, meeting legal and regulatory obligations, resolving disputes and protecting legal rights.

Retention periods may differ depending upon the nature of the information and applicable legal requirements. Information no longer reasonably required may be deleted, anonymised or otherwise handled in accordance with applicable law and internal retention practices.

8. Data Security

SmartHomes takes reasonable administrative, technical and organisational measures designed to protect personal information against unauthorized access, misuse, alteration, disclosure or destruction.

However, no website, internet transmission, electronic storage system or digital communication method can be guaranteed to be completely secure. Users should therefore exercise reasonable care when transmitting information online.

9. User Rights and Requests

Subject to applicable law and the circumstances of processing, users may contact SmartHomes to request appropriate action concerning their personal information, including correction, updating or deletion of information, withdrawal of consent where processing is based on consent, or cessation of certain promotional communications.

Certain information may need to be retained where required by law, necessary for legitimate business records, transaction records, dispute resolution, fraud prevention or establishment or defence of legal claims. SmartHomes may reasonably verify the identity of a person making a privacy-related request before acting upon it.

10. Third-Party Websites and Platforms

The Website may contain links to third-party websites, government portals, publications, maps, social media services or external platforms. SmartHomes does not control the privacy practices of such third parties.

When users leave this Website or interact directly with an external platform, their interaction will be governed by the privacy policy and terms applicable to that platform. Users are encouraged to review those policies separately.

11. Children's Privacy

This Website is intended for general informational and commercial enquiry purposes and is not specifically directed at children. SmartHomes does not knowingly seek to collect personal information from children through this Website for marketing or commercial enquiry purposes.

If it comes to our attention that personal information of a child has been submitted without appropriate authorization or in circumstances requiring removal under applicable law, reasonable steps may be taken to address the matter.

12. Legal Compliance

SmartHomes intends to handle personal information in accordance with applicable Indian laws and regulations concerning privacy and data protection, as applicable to the Company and the relevant processing activity.

Nothing in this Privacy Policy is intended to restrict any right available to an individual under applicable law.

13. Changes to this Privacy Policy

SmartHomes may update this Privacy Policy periodically to reflect changes in applicable law, Website functionality, technology, business practices or data-processing activities. The revised Privacy Policy will be published on this page with an updated revision date where appropriate.

14. Contact and Privacy Queries

For privacy-related questions, requests, corrections or concerns concerning personal information processed through this Website, users may contact:

SmartHomes Infrastructure Pvt. Ltd.

Ahmedabad, Gujarat, India

Email: info@smarthomesinfra.com

Website: www.smarthomesinfra.com

15. Related Website Policies

This Privacy Policy should be read together with the Website's Terms & Conditions and Disclaimer. Together, these documents govern the relevant aspects of access to and use of dholerasmartcity.smarthomesinfra.com.